Commercial roofing
Commercial roofing for commercial and industrial buildings in Richmond Hill.
Richmond Hill's commercial stock is mostly multi-tenant, which makes finding the true source of a leak the hardest part of the job.
NorthCan Roofing services flat and low-slope roofs on Richmond Hill's office buildings and retail plazas, concentrated along the Yonge Street and Highway 7 corridors. Most of our calls here start as a leak in one tenant's unit, and most of them end somewhere other than directly above that tenant.
Richmond Hill has comparatively little heavy industry and a great deal of multi-tenant commercial. Along Yonge Street from Elgin Mills down to Highway 7 you find strip plazas and small commercial blocks, many built between the 1970s and the 1990s, typically single-storey with steel or wood deck, a low parapet on the street elevation, and a modified bitumen or built-up roof that has been patched by successive owners.
Along Highway 7 and around Leslie and Highway 404 the stock shifts to low-rise and mid-rise office buildings and business parks from the 1990s and 2000s, with concrete or steel decks, SBS or single-ply membranes, mechanical penthouses and screened rooftop equipment. There is also a band of smaller multi-tenant industrial and flex units in the Newkirk and Beaver Creek areas.
What links them is the tenancy pattern. A plaza roof is one continuous membrane over eight or ten separate businesses; an office roof serves multiple floors of separately leased space. Nobody owns a piece of the roof, everybody experiences it, and the party who reports the leak is rarely the party under the hole.
Richmond Hill sits on the Oak Ridges Moraine tableland, higher and further inland than the Toronto lakeshore, with colder winter overnight temperatures and more retained snow. The Ontario Building Code assigns climatic design values by municipality in Supplementary Standard SB-1, and the values here differ from Toronto's.
The failure mechanism that matters on a strip plaza is ice at the front parapet. These roofs slope towards the rear or to internal drains, and the tall sign band or parapet across the storefront creates a cold edge where meltwater refreezes. Ice dams behind that parapet back water up under the membrane's base flashing, and it enters over the storefront ceiling. The second mechanism is roof-mounted equipment: older plaza roofs accumulate small condensing and exhaust units, each on a curb, each a potential entry, and the units seldom sit above the tenant they serve. Clearing rear drains and scuppers before the first freeze is genuinely the highest-value maintenance item on this building type, which is why our maintenance visits are timed to autumn.

Methodically, and starting further away from the stain than most people expect. Water entering a roof travels along the top of the vapour retarder or the underside of the deck until it finds a fastener, a seam or a penetration, and only then drops. On a plaza with a continuous deck across several units, that path can cross two tenancies.
Then we carry out the repair, or set out the case for replacement if the roof has stopped being repairable. Landlords with several plazas usually want that in a portfolio format, which is what the property manager service provides, and the flat roof cost calculator helps set the reserve fund number.
From 425 Alness Street in Toronto, like every job we do. We keep no Richmond Hill office, address or telephone line, and the number for all work is 416-456-0777. The run north on Highway 404 or up Yonge is a straightforward one, and Richmond Hill sits comfortably within our normal daily working radius, which matters for the sort of small, repeated attendance that multi-tenant leak tracing sometimes requires.
Where water is entering a retail unit during trading hours, the 24/7 line reaches emergency roof repairs and the first objective is a temporary watertight stop, not a debate about the permanent fix. Adjacent coverage runs west to Vaughan and east to Markham, with everything on the service areas page.
Richmond Hill handles non-residential work through two streams: a tenant permit for businesses operating within an existing space, and a non-residential building permit for a new ICI building or an alteration to an existing one. Notably for roofing, the City's non-residential materials include a mechanical unit data sheet to be completed by the design engineer for all rooftop unit installations, which is directly relevant if your roof project includes swapping equipment while the membrane is off.
Whether a straight membrane replacement needs a permit turns, as everywhere in Ontario, on whether structural work is involved. Check the City's non-residential permits page and confirm your scope with Richmond Hill Building Services. Plazas along Yonge may also carry site plan or sign bylaw conditions affecting the parapet and sign band, so confirm before you change the front elevation's appearance. See the commercial roofing page for how we scope this work.
We are roofers, not lawyers, and the answer lives in your lease. What we can do is make the allocation an evidence-based conversation rather than an argument. Our reports separate what is a defect in the base building roof assembly from what is a defect in tenant-installed equipment: a failed curb under a tenant's own exhaust fan, a badly sealed penetration from a sign installer, or a satellite mount fixed straight through the membrane are all common and all traceable.
We photograph, locate on a plan, and describe what we found without characterising fault. Landlords and tenants then settle the commercial question with a factual record in front of them, which in our experience shortens the dispute considerably and stops the roof from sitting unrepaired while it is argued about.
Commercial roofing for commercial and industrial buildings in Richmond Hill.
Flat roof repairs for commercial and industrial buildings in Richmond Hill.
Emergency roof repairs for commercial and industrial buildings in Richmond Hill.
Flat roof replacement for commercial and industrial buildings in Richmond Hill.
Roof installation & replacement for commercial and industrial buildings in Richmond Hill.
Roof inspections for commercial and industrial buildings in Richmond Hill.
Because water rarely enters directly above where it appears. It runs along the underside of the deck or on top of the vapour retarder until a fastener, seam or penetration lets it drop. On a plaza with a continuous deck across units, that path readily crosses a tenancy boundary. Surveying only the area above the stain is how a roof gets patched three times without the leak stopping.
That pattern points to ice at the front parapet or sign band. Plaza roofs drain to the rear or to internal drains, and the cold front edge lets meltwater refreeze and dam. Water then backs up behind the ice and gets under the base flashing, entering above the storefront ceiling. Clearing rear drains and scuppers before the first freeze is the practical prevention.
Richmond Hill's non-residential permit materials include a mechanical unit data sheet to be completed by the design engineer for all rooftop unit installations, so plan for engineering input and an application. Whether the membrane work itself needs a permit depends on structural scope. Confirm both with Richmond Hill Building Services before you book the crane.
We can tell you factually what we found and where. Curbs, drains and base flashings are base building; tenant exhaust fans, sign penetrations and satellite mounts fixed through the membrane are usually not. We photograph and locate everything on a roof plan and describe the condition without assigning legal responsibility, which is a matter for your lease.
Tell us the address, the roof size and what you are seeing. We will book a time to get up there and put it in writing.
Call 416-456-0777 for anything urgent. Our emergency line is answered around the clock.
Call 416-456-0777